Information about shipping, delivery and ordering from us.
- Please allow 3 days to process your order. Expect an email within 5 days to let you know your order is on the way. - Orders are generally shipped within 5 days using the best local shipping provider. - Your order may be subject to import duties and
We can cancel your order as long as it has not yet shipped. Please get in touch with us as soon as possible so that we can try and assist you with this. Please note that we try to ship all packages within 24 hours so it may not always be possible to
whynow offers a 30 day from date of delivery, refund or replacement when products arrived damaged. We must have suitable evidence of damage, including packaging. Once an order has been dispatched to the shipping service you may not return or refund f
Once your refund has been processed, it can take up to 10 working days to reach your account.